Effective Date: January 1st, 2026
These Affiliate Program Terms & Conditions (“Agreement”) govern participation in The Window Door Store Affiliate Program (“Program”). By applying for or participating in the Program, you (“Affiliate,” “you,” or “your”) agree to be bound by this Agreement. If you do not agree, you may not participate in the Program.
1. Program Participation
The Window Door Store (“Company,” “we,” “us,” or “our”) may approve or reject any affiliate application in our sole discretion, for any reason or no reason. We may suspend, restrict, or terminate any affiliate account at any time if we believe, in our sole discretion, that doing so is necessary to protect the Company, its customers, or the integrity of the Program.
Participation in the Program does not create any partnership, joint venture, agency, employment, fiduciary, or exclusive relationship between you and us. We may market directly to any lead or customer and may run other referral, advertising, or partner programs at the same time without obligation to you.
2. Commission Rate
Eligible affiliate commissions are 5% of the qualifying amount actually collected by The Window Door Store on the referred job, unless otherwise stated in writing by the Company.
Affiliate Referral Override: In addition to standard commissions, any affiliate who refers a new affiliate into the program will receive a 2% override commission on all qualified sales generated by that directly referred affiliate. This override will remain in effect for a period of four (4) years from the date the referred affiliate is activated in the program. This override applies only to the first-level (direct) referred affiliate and does not extend to any subsequent affiliates referred by that affiliate or any downstream network. All commissions are subject to standard qualification, tracking, and payment terms outlined in this agreement.
A commission is only eligible if:
- the referred job is 100% complete;
- the client referral account has been paid in full;
- the referral was properly tracked through our approved affiliate system; and
- the job otherwise satisfies all Program requirements and is not excluded under this Agreement.
3. Commission Eligibility
No commission is earned unless and until the Company determines, in its sole discretion, that the referral qualifies. We may deny commissions for any job that is canceled, refunded, reversed, disputed, charged back, financed but not fully funded, unpaid, or otherwise ineligible.
We may also deny commissions for duplicate leads, pre-existing leads, self-referrals, internal leads, builder leads, vendor leads, or any lead that was already in our system or under active sales follow-up before your referral.
4. Waiting Period
Even after a job is marked 100% complete and the client referral account has been paid in full, the commission will not become payable until 10 business days have passed from the date those conditions are met.
This waiting period allows us to verify completion, payment, customer status, financing status, and any possible cancellation, refund, or chargeback risk before releasing commission.
5. Payout Schedule
Approved commissions for qualified jobs will be paid on the first Friday of each month.
Only jobs that have fully satisfied all commission requirements, including the 10-business-day waiting period, will be included in that month’s payout cycle. If a qualifying job has not passed the waiting period by the payout cutoff, it will roll into the next applicable monthly payout.
6. No Early Payment
No commission is owed, due, or payable before the job is complete, the client referral account has been paid in full, the 10-business-day waiting period has expired, and the Company has confirmed the referral is eligible. Any commission shown as pending, estimated, or tracked is subject to final verification and may be withheld, reversed, or denied.
7. Tracking and Attribution
Tracking is based solely on our internal systems and records. If a referral is not properly tracked in our system, we are not responsible for paying a commission on that referral.
If more than one affiliate, salesperson, or source claims the same lead or sale, we will determine attribution in our sole discretion. We may also reject any referral that appears to be duplicate, fraudulent, misattributed, or otherwise unsupported by our records.
8. Prohibited Conduct
You may not:
- make false or misleading claims about the Company, our products, pricing, warranties, financing, timing, installation, or availability;
- use spam, bots, fake traffic, cookie stuffing, forced clicks, iframe stuffing, ad stacking, or similar tactics;
- purchase or bid on our brand name or confusingly similar terms in paid search without written permission;
- use your own affiliate link or code for your own purchases;
- offer unauthorized rebates, cash back, coupons, or incentives using our name or brand;
- impersonate the Company or misrepresent your relationship with us;
- violate any law, regulation, platform policy, or advertising standard.
Violation of this section may result in immediate termination and forfeiture of unpaid commissions tied to the violation.
9. Marketing and Compliance
You are solely responsible for your content, advertising, disclosures, and compliance with applicable laws and platform rules. If required by law or platform policy, you must clearly disclose that you are an affiliate when promoting our products or services.
Any use of our trademarks, logos, images, or marketing materials must be truthful, approved, and not altered in a misleading way. We may revoke permission to use our brand assets at any time.
10. Taxes and Payment Information
You are responsible for all taxes, reporting obligations, bank fees, and payment processing issues related to commission payments. We will require a completed tax form and valid payment information before making any payout.
If your payment information is incomplete, inaccurate, or not provided on time, your commission may be delayed until the issue is resolved.
11. Clawbacks and Reversals
If a referred job is later canceled, refunded, disputed, charged back, reversed, or otherwise determined to be ineligible, any related commission may be canceled or clawed back, even if it was previously approved or paid.
If we have already paid a commission on an ineligible or reversed transaction, you authorize us to offset that amount against future commissions or require repayment, to the fullest extent permitted by law.
12. Term and Termination
This Agreement begins when you apply to or participate in the Program and continues until terminated. We may terminate or suspend your participation at any time, with or without cause, and with or without notice unless notice is required by law.
Upon termination, we may stop tracking your referrals, deactivate your affiliate links, and cancel unpaid commissions associated with transactions that are incomplete, ineligible, disputed, reversed, or noncompliant. Any commissions not yet earned under this Agreement are forfeited.
13. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or lost opportunity. Our total liability under this Agreement will not exceed the amount of commissions actually paid to you in the prior three months, or the smallest amount allowed by law if that limit is unenforceable.
14. Indemnification
You agree to defend, indemnify, and hold harmless The Window & Door Store, its owners, employees, contractors, and agents from any claim, liability, loss, damage, cost, or expense arising from your marketing, content, breach of this Agreement, violation of law, or misuse of our brand, links, or materials.
15. Changes to Terms
We may modify this Agreement, the commission rate, payout schedule, eligibility rules, attribution rules, or other Program policies at any time by posting updated terms or notifying you by email or other reasonable means. Your continued participation after a change means you accept the revised terms.
16. Governing Law
This Agreement will be governed by the laws of the State of Nevada, without regard to conflict-of-law rules. Any dispute will be brought in a court of competent jurisdiction in Clark County, Nevada, unless we later require another lawful dispute process in writing.
17. Entire Agreement
This Agreement, together with any posted Program rules, commission schedules, and payout policies, is the entire agreement between you and us regarding the Program. If any provision is found unenforceable, the remaining provisions will remain in full force and effect.
