Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the website operated by Southwest Window Replacement, LLC, doing business as The Window & Door Store (“The Window & Door Store,” “Company,” “we,” “us,” or “our”), including our website, contact forms, consultation request tools, SMS opt-in features, and related online services.

Nevada Contractor License No. 0088707 — Classification C-3A

By accessing or using this website, you acknowledge that you have read these Terms and agree to be bound by them to the extent permitted by applicable law. If you do not agree with these Terms, please discontinue use of the website.

1. Website Purpose

This website provides information about The Window & Door Store, our products, installation services, showroom, financing-related information, promotions, and ways to contact us or request an in-home consultation or price quote.

The website is intended primarily for informational, advertising, and lead-generation purposes.

Customers cannot purchase products, execute a project contract, or pay a project deposit directly through this website.

Submitting information through this website, requesting a consultation, communicating with us, or visiting our showroom does not by itself create a contractor-client relationship, purchase agreement, installation agreement, or other contractual obligation for either party.

Any window, door, installation, modification, or other project accepted by the Company will be governed by a separate written contract executed by the appropriate parties.

2. Eligibility and Lawful Use

This website is intended for adults age 18 or older.

You agree to use the website only for lawful purposes and in a manner that does not interfere with the operation, security, integrity, or availability of the website.

You may not:

• submit information that you know to be false, fraudulent, or misleading;
• attempt to gain unauthorized access to the website, servers, networks, accounts, or related systems;
• introduce viruses, malicious code, or other harmful material;
• use automated means to improperly access, scrape, harvest, or copy website content or information;
• interfere with the operation or security of the website;
• infringe the intellectual property or other rights of the Company or any third party; or
• use the website in violation of applicable federal, state, or local law.

3. Consultation Requests and Form Submissions

You may use the website to request information, an in-home consultation, price quote, showroom appointment, or other assistance.

When submitting information, you agree to provide information that is accurate and current to the best of your knowledge.

Submitting a request does not guarantee:

• appointment availability;
• acceptance of a project;
• any particular installation date or completion date;
• product or material availability;
• financing approval;
• eligibility for a promotion;
• pricing at any particular level; or
• that the Company will enter into a contract with you.

We may contact you using information you provide in connection with your inquiry, consultation request, appointment, quote, or other request.

Where you separately provide consent to receive marketing or promotional communications, we may also contact you as permitted by applicable law and the consent you provided.

4. Telephone and Email Communications

If you provide the applicable consent through one of our website forms, you may receive informational and/or advertising telephone calls and emails from The Window & Door Store, including communications made using automated technology or prerecorded voice where permitted by law and by the consent provided.

Consent to receive marketing communications is not a condition of purchasing products or services from us.

You may withdraw consent or opt out of marketing communications as permitted by applicable law and using the opt-out methods provided with those communications.

Telephone calls with The Window & Door Store may be recorded or monitored where disclosed and permitted by applicable law.

Commercial marketing emails will provide an appropriate method for opting out of future marketing emails.

5. SMS/Text Message Communications

SMS/text message communications require a separate opt-in.

If you affirmatively opt in to receive SMS messages from The Window & Door Store, your participation is also governed by our SMS Policy, which is incorporated into these Terms by reference where applicable.

By providing SMS consent, you agree to receive the categories of text messages described at the time you opt in, which may include informational and promotional messages.

Consent to receive text messages is not a condition of purchase.

Message frequency varies. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP or through another reasonable method of communicating your request to stop receiving messages. You may reply HELP for assistance.

Revocation of SMS consent does not prevent us from contacting you through other methods where permitted by law and consistent with any applicable consent or existing business relationship.

Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes as described in our SMS Policy and Privacy Policy.

6. Estimates, Pricing and Project Scope

Website information concerning pricing, estimates, savings, discounts, product performance, installation results, project timing, or project scope is general information unless expressly stated otherwise.

Actual project recommendations, specifications, pricing, and scope may vary based on factors including:

• field measurements;
• existing site conditions;
• product and material selections;
• structural conditions;
• installation requirements;
• finish and repair requirements;
• applicable building codes;
• engineering requirements;
• permit requirements;
• HOA requirements;
• manufacturer requirements;
• product availability;
• labor availability; and
• other project-specific circumstances.

No website content, online estimate, advertisement, consultation request, or preliminary discussion constitutes a binding project price or scope unless incorporated into a written contract executed by the appropriate parties.

If website information conflicts with the terms of an executed project contract, the executed project contract will control with respect to that project, except where applicable law requires otherwise.

Changes to an executed project will be handled in accordance with the applicable project contract and applicable law.

7. Promotions, Discounts and Special Offers

Promotions, discounts, rebates, financing promotions, advertised incentives, and special offers may be subject to separate terms and conditions.

Such terms may include:

• eligibility requirements;
• minimum purchase requirements;
• qualifying products or services;
• geographic limitations;
• expiration dates;
• availability limitations; and
• restrictions on combining offers.

Offers may not be combined unless expressly stated otherwise.

The specific terms disclosed with a promotion or offer control with respect to that promotion or offer.

The Company may modify or discontinue promotions prospectively, subject to applicable law and any terms stated in the applicable offer.

8. Financing Information

Financing may be available through independent third-party financing providers.

The Window & Door Store does not guarantee financing approval, credit limits, interest rates, promotional financing terms, repayment terms, or other credit terms.

Financing eligibility, approval, rates, terms, and repayment obligations are determined by the applicable financing provider.

Unless expressly stated otherwise, financing information displayed on this website is provided for general informational purposes and does not constitute an offer or extension of credit by The Window & Door Store.

Specific financing advertisements or promotions may be subject to additional terms, qualifications, and disclosures.

9. Products and Services

We make reasonable efforts to present accurate and useful information concerning the products and services we offer.

However, website photographs, renderings, descriptions, specifications, colors, finishes, dimensions, features, lead times, availability, and other product information may differ from actual products or may change.

Colors and finishes displayed electronically may also vary depending on the user’s device, screen, settings, lighting, photography, and other factors.

Manufacturers may modify product specifications, designs, options, warranties, availability, or other characteristics without notice to us.

We reserve the right to update website content and to add, change, or discontinue products or services, subject to obligations contained in an existing executed contract.

10. Product and Workmanship Warranties

Any applicable product warranty is governed by the terms and conditions of the applicable manufacturer’s warranty documentation.

Any warranty specifically provided by The Window & Door Store will be governed by the written warranty terms provided in connection with the applicable project, if any.

Nothing in these Terms modifies, expands, limits, or replaces an express warranty contained in an executed project contract, separate written warranty, or applicable manufacturer warranty.

The website disclaimers contained in these Terms apply to the website and website content and are not intended to eliminate warranty rights that cannot lawfully be waived.

11. Intellectual Property

Unless otherwise indicated, website content—including text, graphics, photographs, videos, logos, designs, page layouts, and other materials—is owned by or licensed to The Window & Door Store or used with permission and is protected by applicable intellectual property laws.

You may view and use website content for personal, non-commercial purposes related to evaluating our products and services.

Except as permitted by law, you may not reproduce, republish, distribute, sell, modify, exploit, or commercially use website content without prior written authorization from the applicable rights holder.

Third-party trademarks, logos, product names, photographs, and other intellectual property remain the property of their respective owners.

12. Third-Party Websites, Services and Tools

Our website may contain links to or integrations with third-party websites, maps, social-media platforms, financing providers, manufacturers, analytics providers, advertising platforms, or other third-party services.

Those services are operated independently and may have their own terms, privacy policies, and practices.

We do not control and are not responsible for the content, security, availability, accuracy, terms, or privacy practices of independent third-party websites or services.

A link to or integration with a third-party service does not necessarily constitute an endorsement of that third party.

13. Privacy, Cookies and Tracking Technologies

Our collection, use, disclosure, retention, and protection of personal information is described in our Privacy Policy, which should be reviewed together with these Terms.

Our website uses cookies and similar technologies and may use analytics, advertising, attribution, call-tracking, session-recording, and related technologies.

These technologies may be provided by third parties and may collect information concerning your device, browser, interactions with the website, referring pages, advertisements, and use of the website.

Our Privacy Policy provides additional information regarding our data practices and available choices.

14. Website Availability and Security

We make reasonable efforts to maintain the website but do not guarantee that it will always be available, uninterrupted, secure, or error-free.

We may maintain, modify, suspend, restrict, or discontinue all or part of the website at any time.

Although we use reasonable measures intended to protect information and website systems, no website, network, data transmission, or electronic storage system can be guaranteed to be completely secure.

15. Website Disclaimer

The website and website content are provided on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, The Window & Door Store disclaims warranties relating to the website and website content, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

This section applies to the website and website content. It does not modify or disclaim express warranties provided under an executed project contract, separate written warranty, applicable manufacturer warranty, or rights that cannot lawfully be waived.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Southwest Window Replacement, LLC d/b/a The Window & Door Store will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from or relating to:

• use of or inability to use the website;
• reliance on general website content;
• website errors or omissions; or
• interruptions, delays, security incidents, or technical failures involving the website.

Where liability arising from website use cannot lawfully be excluded, liability will be limited to the maximum extent permitted by applicable law.

This limitation applies to website-related claims and is not intended to limit rights or remedies arising under an executed project contract, an applicable written warranty, or rights or remedies that cannot lawfully be waived or limited.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Southwest Window Replacement, LLC d/b/a The Window & Door Store and its officers, employees, and agents from third-party claims, liabilities, damages, losses, and reasonable expenses arising directly from your unlawful misuse of the website, intentional violation of these Terms, or infringement of another person’s rights through your use of the website.

18. Nevada Contractor Information

The website is operated by:

Southwest Window Replacement, LLC
d/b/a The Window & Door Store

Nevada Contractor License No. 0088707
Classification C-3A

The Company provides contracted services only within the State of Nevada.

Nothing on this website should be interpreted as an offer to perform contracting services in a jurisdiction where the Company is not properly authorized to do so.

19. Governing Law and Venue

These Terms and disputes arising specifically from use of this website are governed by the laws of the State of Nevada, without regard to conflict-of-law principles.

Subject to applicable law and any controlling provision of an executed project contract, any legal action arising specifically from these Terms or use of this website shall be brought in a court of competent jurisdiction located in Clark County, Nevada.

Nothing in this section limits any right or remedy that cannot lawfully be waived or restricted.

20. Relationship to Project Contracts

These Terms govern use of the website.

They do not replace, amend, or supersede an executed contract for the purchase, installation, modification, or servicing of windows, doors, or other products or services.

Project-specific matters—including pricing, payment terms, scope of work, change orders, cancellation rights, installation obligations, warranties, and other project terms—are governed by the applicable executed project contract and other applicable written documentation.

If these Terms conflict with an executed project contract concerning a particular project, the executed project contract controls with respect to that project, except where applicable law provides otherwise.

21. Changes to These Terms

We may revise these Terms periodically to reflect changes in our website, business practices, services, or applicable requirements.

When we make changes, we will post the revised Terms and update the Effective Date.

Revised Terms will apply prospectively from their stated effective date. Where applicable law requires additional notice or consent for a particular change, we will provide such notice or obtain such consent.

22. Severability

If any provision of these Terms is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

23. No Waiver

Our failure to exercise or enforce a provision of these Terms does not constitute a waiver of that provision or any other right.

24. Entire Agreement Regarding Website Use

These Terms, together with our Privacy Policy, SMS Policy, and any other policies expressly incorporated by reference, constitute the terms applicable to use of this website.

They do not replace or modify the terms of an executed project contract, manufacturer warranty, Company-issued written warranty, financing agreement, or other separate written agreement.

25. Contact Information

Questions concerning these Terms may be directed to:

Southwest Window Replacement, LLC
d/b/a The Window & Door Store
Nevada Contractor License No. 0088707 — Classification C-3A

4444 W Russell Rd, Suite D
Las Vegas, NV 89118

Phone: 702-268-2225
Email: info@nvwds.com